FAQ

Not sure how this all works? You’re not alone.


Therapy can feel mysterious, awkward, or just plain intimidating at first. These questions come up a lot; and if yours isn’t here, just ask!

  • Once a couple of forms are signed and submitted pre-session, it’s about getting to know each other. We’ll talk about what’s bringing you here, what you’re hoping for, and what therapy could look like with me. No pressure to go deep straight away — we go at your pace.

  • You don’t need a diagnosis or a dramatic story. If something feels stuck, heavy, or hard to name — therapy can help. You don’t need to be falling apart to want something to shift.

  • Yes — a 20-minute video chat to ask questions, get a feel for how I work, and decide if this is the right fit for you.

  • I do! I keep a limited number of lower-cost spaces for clients on low income or in financially tricky circumstances. Feel free to ask — no need to justify your situation.

  • That’s not a therapy problem, that’s therapy working. Whether you need to cry, vent, go quiet, or “fall apart”… it’s all welcome here.

  • Yes. What we talk about stays between us. Sessions are confidential and handled in line with GDPR. I’m registered with the ICO, and your information is stored securely.
    The only exceptions are if there is an intent to harm youself or others, if there is suspected abuse of a child or a dependent adult, or if you want me to release information to someone else i.e. GP/doctor (this can be handled by a release of information form).

    In whatever case, I’d always aim to speak to you first.

  • Sessions are 50 minutes (unless otherwise specified), held online via a secure, encrypted platform (Zoom). You'll receive a link automatically when you book.

    Therapy with me is conversational and collaborative — not a script to follow. I integrate structured approaches when helpful (like goal-setting or values work), but I also leave room for reflection, insight, and the unexpected. Some sessions may feel focused and practical, others may go deeper — both are part of the process.

  • I ask for at least 24 hours’ notice to cancel or reschedule. Less than that, the full session fee may apply unless, of course, it’s a genuine emergency.

    My email is always open to have a discussion if a late cancellation or a reschedule comes up.

  • You won’t offend me. If it doesn’t feel right, I’ll support you in finding someone who does feel like the right therapist for you.

  • If it crossed your mind, it can cross into the room. Therapy’s where the unfiltered stuff is supposed to go.

  • Platforms like BetterHelp can be a great entry point, but they often come with rigid structures e.g. weekly subscription fees, cancellation forms, back-and-forth with admin, or the freedom to phase therapy out when you’re ready.

    I work at a pace that suits you. Sessions can be regular, flexible, or tapered off as life shifts — because therapy should change when you do.